Privacy Policy

Effective Date: 01/01/2016

Last Updated: 15/05/2016

Welcome to Pie Business Services. Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with Saudi Arabia’s Personal Data Protection Law (PDPL) and other applicable regulations.

1. Information We Collect

When you interact with our services, including through our lead forms, we may collect the following personal information:

Personal Details: Name, email address, phone number, job title, and company name.
Business Information: Industry type, business needs, and service interests.
Communication Data: Any inquiries, messages, or feedback you provide.
Technical Information: IP address, device type and browser details.

2. How We Use Your Information

We collect your data to:

Respond to your inquiries and provide requested services.
Send relevant business updates, promotions, and service information.
Improve our offerings based on user interests and interactions.
Comply with legal and regulatory obligations.

3. Legal Basis for Data Processing

We process your personal data based on one or more of the following legal grounds:

Consent: You have provided clear consent for data collection via our lead form.
Legitimate Interest: To enhance customer experience and offer relevant services.
Legal Obligation: Compliance with Saudi data protection and business regulations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with:

Service Providers & Partners: To facilitate business operations (e.g., email marketing, CRM tools).
Legal & Regulatory Authorities: When required by Saudi law or governmental requests.

5. Data Storage & Security

We store your personal data securely and take appropriate measures to prevent unauthorized access, alteration, or loss. Your data will be retained only as long as necessary to fulfill business and legal purposes.

6. Your Rights Under Saudi PDPL

Under the Personal Data Protection Law (PDPL) in Saudi Arabia, you have the right to:

Access: Request a copy of your personal data.
Correction: Update or correct any inaccuracies in your data.
Deletion: Request data erasure under applicable conditions.
Objection: Restrict or object to certain types of data processing.

To exercise these rights, contact us using the details provided below.

7. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

📍 Pie Business Services
📍 Riyadh, Saudi Arabia
📧 support@pie.com.sa
📞 +966 11 2088880

8. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be communicated through our website or other relevant channels.

By submitting your information, you acknowledge that you have read and agree to this Privacy Policy.